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Customer Support:
We are here to help. If you are an existing client and have any questions regarding any aspect of your engagement, please contact your engagement team via email, or via phone at (206) 860-9672 and use the company directory to find our extensions. If you are not an existing client, but would like to speak with us, please contact Lorraine Barrick at assistance@lorrainebarrick.com.
Privacy Policy:
All client work is kept confidential, in accordance with our professional obligations as CPAs.
Terms of Service:
Welcome to Lorraine Barrick LLC. By using our services, you agree to be bound by the following terms and conditions (the “Terms”). These Terms govern your use of Lorraine Barrick LLC services (the “Services”). Please read them carefully before using our Services.
Our professional services are described throughout our website.
The terms of our professional services, our hourly billing rates and procedures, and other service and payment related terms are included in our engagement letter. Our engagement letter is sent to you in advance of any work performed, for your consideration. You must sign and return the engagement letter prior to our performance of any scope of work for you. Because every engagement is different, the terms of your engagement letter, to the extent that they differ from those on our website, override the information contained herein.
For existing clients, please refer to your engagement letter or your engagement team for the answers to any questions you may have. For potential clients, please contact us to discuss your needs, and for a list of our hourly rates, which change from time to time.
Our services are billed after they are rendered, monthly, after the end of each month. Your invoice will be sent to the designated client contact. We accept payment via check, wire transfer, ACH, or through our website, which allows you to use credit cards or debit cards. Stripe is our payment processor for payments made on our website and by making payment on our website, you agree to be bound the Stripe’s Terms of Service and Privacy Policy.
Late charges at the rate of 1% per month shall be due on any amounts not paid within 30 days. If you disagree with or question any amount due under an invoice, you agree that you will communicate such disagreement to me in writing within 30 days of the invoice date. Any claim or disagreement not made within that period will be deemed waived. Should your account become delinquent more than 15 days, we reserve the right to stop work until your balance is brought current. You acknowledge and agree that we are not required to continue work in the event of any failure to pay on a timely basis for services rendered as required by this engagement letter. You further acknowledge that we will not be liable for any damage that results from our cessation of work under these circumstances. Costs of collection, including but not limited to attorney’s fees, will be billed in the unlikely event that payment is effectively refused.
Either party may terminate our agreement upon 24-hours’ written notice.